Valant EHR System Status

Issue: DrFirst Latency Reported

Friday, September 22, 2023 

7:10 a.m. PT - We have received multiple practice reports of latency within the DrFirst system. DrFirst has been contacted about the issue, and we are working with them for a resolution as soon as possible. *Update* The latency has been reported as resolved by DrFirst.

Login Alert: If you have gone through the requested email verification steps, your previous username will no longer give you access to Valant. Instead, the email address you verified will be the username along with your existing password. 

Service

Status

More Info

Valant IO System

 
Valant IO Modules

 
   Scheduler

 
   Report Queue
 
   Billing
 
   Documents
 
   Mobile Notes
 
   Patient Chart
 
   Patient Portal - MYIO

 

   Patient Communications
 
   Secure Messaging

 
   Report Center 

 
   System Reports
 
   eSignature 

 

   Telehealth

 

Partner Services

 

   DrFirst
DrFirst Status Page
   Waystar

 

   Change Healthcare 

Change Healthcare Status Page

   Elavon (Credit Card Processing)
Elavon Status Page

Please contact our Support Team if you require more details or immediate assistance.

To assist the support team with troubleshooting, use the information in the How to Contact Support article to provide more information or details on the issue. 

Upcoming Scheduled Maintenance


DrFirst Notification - Scheduled System Maintenance - Production - PDMP

  • Date: Tuesday, September 26, 2023
  • Time: 9:00 p.m. ET
  • Duration: 3 hours

There is no anticipated interruption in services during this scheduled maintenance window.

DrFirst Notification - Scheduled System Maintenance - Production - Rcopia

  • Date: Thursday, September 28, 2023
  • Time: 10:00 p.m. ET
  • Duration: 2 hours

There is no anticipated interruption in services during this scheduled maintenance window.

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