Valant EHR System Status

Change Healthcare Alert

Change Healthcare is experiencing a cyber security issue and is working to address the matter. Valant's security is not impacted. This issue impacts the Clearinghouse and eLabs. Users should not submit claims to Change Healthcare until this is resolved. Read more about what Valant users need to know.

Eligibility is not yet available through Change Healthcare.

Valant users may submit files directly to insurance payers. See Create EDI File for Any Clearinghouse article for specific instructions.

Visit UnitedHealth Group's Change Healthcare response page for more updates.

Having Trouble Logging In?

If you're experiencing log in issues, please ensure you're using your verified email and most recent password.

If you're using a password manager, you may need to update your saved log in details.

Forgot your password? Reset it now.

Latest Release June 26, 2024

See how to optimize new and enhanced features in the Release Notes 2024 article.

Service

Status

More Info

Valant IO System


Valant IO Modules

 
   Scheduler


   Report Queue
 
   Billing
 
   Documents

   Mobile Notes

   Patient Chart

   Patient Portal - MYIO

   Patient Communications

   Prospective Patient Management

   Secure Messaging

 
   Report Center 

 
   System Reports

   eSignature 

 

   Telehealth


   Treatment Plan

Partner Services

 

   DrFirst
DrFirst Status Page
   Waystar


   Change Healthcare 

Badge Cross with solid fill

Change Healthcare Status Page

   Elavon (Credit Card Processing)
Elavon Status Page
   Interfax

Please contact our Support Team if you require more details or immediate assistance.

To assist the support team with troubleshooting, use the information in the How to Contact Support article to provide more information or details on the issue. 

Upcoming Scheduled Maintenance

DrFirst - Scheduled System Maintenance - Production - Rcopia

  • Date: Tuesday, July 9, 2024
  • Start Time: 10:00 p.m. ET
  • Duration: 6 hours

There is no anticipated interruption in services during this scheduled maintenance window.

DrFirst - Scheduled System Maintenance - Production - Rcopia

  • Date: Wednesday, July 10, 2024
  • Start Time: 10:00 p.m. ET
  • Duration: 30 minutes

There is no anticipated interruption in services during this scheduled maintenance window.




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