Valant EHR System Status

Change Healthcare Alert

Change Healthcare is experiencing a cyber security issue and is working to address the matter. Valant's security is not impacted. This issue impacts the Clearinghouse and eLabs. Users should not submit claims to Change Healthcare until this is resolved. Read more about what Valant users need to know.

Valant users may submit files directly to insurance payers. See Create EDI File for Any Clearinghouse article for specific instructions.

Visit UnitedHealth Group's Change Healthcare response page for more updates.

Having Trouble Logging In?

We've recently updated the Valant Log In page. If you're experiencing log in issues, please ensure you're using your verified email and most recent password.

If you're using a password manager, you may need to update your saved log in details.

Forgot your password? Reset it now.

Latest Release April 10, 2024

See how to optimize new and enhanced features in the Release Notes 2024 article.



More Info

Valant IO System

Valant IO Modules


   Report Queue

   Mobile Notes
   Patient Chart
   Patient Portal - MYIO


   Patient Communications

   Prospective Patient Management

   Secure Messaging

   Report Center 

   System Reports




   Treatment Plan

Partner Services


DrFirst Status Page

   Change Healthcare 

Badge Cross with solid fill

Change Healthcare Status Page

   Elavon (Credit Card Processing)
Elavon Status Page

Please contact our Support Team if you require more details or immediate assistance.

To assist the support team with troubleshooting, use the information in the How to Contact Support article to provide more information or details on the issue. 

Upcoming Scheduled Maintenance

Valant Telehealth Scheduled Maintenance

  • Date: Saturday, May 11, 2024
  • Start Time: 8:00 p.m. PT
  • End Time: 9:00 p.m. PT

No access to telehealth platform during this time.

See Valant Scheduled Maintenance on Saturday, May 11, 2024 article for more information.

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